Share your shopping experience at Kohl’s and get rewarded. Complete the survey within 48 hours using your receipt’s 16-digit access code and 4-digit store number.
What Is the KohlsFeedback Survey?
KohlsFeedback is Kohl’s official customer satisfaction survey. It gathers real shopper opinions about product quality, store cleanliness, and associate service to help Kohl’s improve. Most participants receive a validation code for a 10% off coupon after completion.
Kohl’s Feedback Survey 2025 – Quick Facts
| Survey Name | Kohl’s Feedback |
|---|---|
| Survey URL | www.kohlsfeedback.com |
| Potential Rewards | 10% off coupon; select promos may include sweepstakes such as a $1,000 gift certificate (where available) |
| Time to Complete | ~3–5 minutes |
| Receipt Validity | Complete within 48 hours of purchase (use 16-digit access code + 4-digit store number) |
| Entry Limit | 1 per person per receipt |
| Eligibility | Must be 18+; Kohl’s employees and family members are typically ineligible |
How to Take the Survey (Step-by-Step)
- Keep Your Receipt: You’ll need the 16-digit access code and 4-digit store number.
- Visit the Official Site: Go to www.kohlsfeedback.com within 48 hours.
- Choose Language: Select English or Español.
- Enter Details: Input the code, store number, date and time to begin.
- Answer Honestly: Rate product availability, associate service, cleanliness, and overall satisfaction.
- Get Reward: Note the validation code (10% off coupon) shown at the end and follow any redemption instructions.
Survey Rewards
- 10% Off Coupon: Issued via validation code after completion; usable in-store or online (terms/exclusions may apply).
- Special Promotions: Some periods include sweepstakes such as a $1,000 gift certificate (check official rules for details).
Why Your Feedback Matters
Your responses help Kohl’s:
- Enhance customer service and associate training
- Improve product selection and availability
- Refine store layouts and cleanliness standards
- Identify key areas to boost overall satisfaction
Rules & Eligibility
- Complete within the time window shown on your receipt (commonly within 48 hours).
- One entry per person per receipt.
- Must be 18+ to participate.
- Kohl’s employees and family members are typically ineligible.
- Answer all questions honestly to be eligible for rewards.
Survey Coverage
The questionnaire generally includes:
- Overall satisfaction with your visit
- Employee courtesy and helpfulness
- Store cleanliness and checkout experience
- Product selection and availability
- Likelihood to recommend Kohl’s to others
FAQs
What is Kohl’s Feedback?
It’s a platform for customers to share opinions about shopping experiences, including surveys, product reviews, and video submissions.
How can I give feedback if I don’t have a receipt?
Use the “Ask Us” chat on Kohls.com, leave a product review from your account, or upload a video submission.
What questions appear in the survey?
Topics include overall satisfaction, staff friendliness, cleanliness, product availability, and recommendation intent.
What is Kohl’s Rewards?
A loyalty program where members earn a percentage back on purchases, issued as Kohl’s Cash.
How much do I earn with Kohl’s Rewards?
Typically 7.5% when using a Kohl’s Card, or 5% with other payments.
How do I get Kohl’s Rewards?
Enroll and shop—earn automatically on eligible purchases. During promos, earn additional Kohl’s Cash.
How do I check my Rewards balance?
Sign in to Kohls.com → Account → Kohl’s Cash → CHECK BALANCE.
When does Rewards turn into Kohl’s Cash?
On the 1st of the following month, in $5 increments. You have 30 days to use it.
How do I use Kohl’s Rewards?
Apply Rewards-issued Kohl’s Cash at checkout in-store, online, or in the app (exclusions may apply).
What’s the Kohl’s Rewards customer service number?
(844) 564-5704.
How do I send Kohl’s a secure message?
Go to the Secure Message Center on Kohls.com, click New message, choose a subject, and write your message (up to 1000 characters).
What are the main survey rules?
Complete within the time limit, one entry per receipt, must be 18+, employees/family ineligible, answer honestly.
How long does the survey take?
Roughly 3–5 minutes.
What rewards do I get?
Typically a 10% off coupon; select promos may include a sweepstakes such as a $1,000 gift certificate.
Is my feedback confidential?
Yes, responses are kept confidential and used to improve store operations and service quality.
Contact Details (Official Kohl’s)
- Phone: 1-855-564-5705
- Email: cs@kohls.com
- Support: cs.kohls.com/contactus/
- Mail: Kohl’s Customer Service, N56 W17000 Ridgewood Dr., Menomonee Falls, WI 53051
- Kohl’s Rewards Support: (844) 564-5704
Disclaimer: This page is an informational guide about the KohlsFeedback survey. Offers, eligibility, and reward amounts can change. Always follow the instructions and terms shown on the official survey website and your printed receipt.